Policy

Shipping Policy

We send parcels to your local PO, where mail carriers deliver them to the address you indicated in your order list. If you are not at home at the moment of delivery, a postman leaves a special notice.

EMS – Express Mail Service (EMS) is the fastest service provided by the post office. The tracking number will become available when your order is shipped. The Approximate delivery time is 5-10 business days. Free EMS shipping is available for any order. However, you should also bear in mind some possible delays at customs we are not responsible for. Therefore, some parcels may arrive a bit later or earlier than expected.

The orders are usually processed within 24 hours. You receive an automatic e-mail message once your order is registered. Sometimes, such notifications get into spam folders. Look for a report there if you have not received one. We make every effort to deliver your parcels on time.

All the medications you can see on our site are usually in stock. If you have some problems with the delivery, we will try to solve them as soon as possible. Our Customer Care Specialists are at your disposal and ready to connect with you anytime.

Return policy

If you received damaged or defective medication or the company shipped the incorrect product, we will resend your order free of charge.

The quality of our products is beyond exceptional, but if you are not satisfied with it, contact our Customer Care Specialists.

In case your pills are damaged, we will resend you a new package free of charge.

Be informed that International rules strictly prohibit the return of medications.

Privacy policy

We guarantee complete anonymity and the safety of your personal and financial information. You receive your parcel as a gift – without any titles and prices – so that nobody can learn about its contents and you do not have to pay any customs fees. Furthermore, the names of the ordered products won’t be reflected on the credit card statement.

We use numerous security measures to guarantee the security of your private information.

The checkout process utilizes industry-standard SSL-based encryption that ensures the privacy and security of all your information.

Use of cookies

Cookies are short text files our Web server sends to your computer. They are used to fix such session information as the previous activity on a site or Web page content based on your browser type. This helps us provide better service for the customers when they return to our site and imply access to some specific sections on our site.

Collection of information

Only our customers’ domain names or IP addresses – but not e-mail addresses – are automatically recognized by our server. We never divulge your private information.

Contacting us

Ask your questions in the section “Contact us.” We are glad to solve any problem that arises.